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Paul Korzeniowski
Paul Korzeniowski, Contributing Editor, 7/28/2014   Comment now  
As networks have grown in size and complexity, so has the volume of performance and management information. Taking that data and transforming it into actionable, business intelligence is the goal of Big Data analytics, but achieving it can be difficult.
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/23/2014   Comment now   1 Comment
Everyone's got at least one good joke in them, right? Even if sometimes it needs digging out with a spade borrowed for the evening from Mr. Jack Daniels...
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/22/2014   Comment now   12 comments
Cable giant Comcast has found itself in front of a growing public jury after a former customer recorded, and then shared, a phone call with a customer service rep who consistently ignored service cancellation requests.
Mitch Wagner
Mitch Wagner, California Bureau Chief, LightReading, 7/15/2014   Comment now   10 comments
If SDN is so great -- and it is -- why is it a tough sell for service provider IT teams? The barriers aren't technological.
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/10/2014   Comment now   5 comments
WebRTC, the application programming interface (API) standard drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling, video chat and peer-to-peer (P2P) file sharing without plugins, could be about to kickstart a JavaScript-based revolution.
Dan Jones
Dan Jones, Mobile Editor, LightReading, 7/7/2014   Comment now   37 comments
Can telecoms operators and vendors predict the future when it comes to the connected car?
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What Can We Learn From Comcast's Customer Service Nightmare?
Ray Le Maistre, Editor-in-chief, LightReading, 7/22/2014
1
So You Think You're Funny?
Ray Le Maistre, Editor-in-chief, LightReading, 7/23/2014
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