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Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/23/2014   Comment now  
Everyone's got at least one good joke in them, right? Even if sometimes it needs digging out with a spade borrowed for the evening from Mr. Jack Daniels...
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/22/2014   Comment now   1 Comment
Cable giant Comcast has found itself in front of a growing public jury after a former customer recorded, and then shared, a phone call with a customer service rep who consistently ignored service cancellation requests.
Mitch Wagner
Mitch Wagner, California Bureau Chief, LightReading, 7/15/2014   Comment now   2 comments
If SDN is so great -- and it is -- why is it a tough sell for service provider IT teams? The barriers aren't technological.
Most recent post, kmikeh, 7/22/2014 8:17:19 AM
You would be amazed, engineers cling to old tech like a warm blanket.
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/10/2014   Comment now   3 comments
WebRTC, the application programming interface (API) standard drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling, video chat and peer-to-peer (P2P) file sharing without plugins, could be about to kickstart a JavaScript-based revolution.
Dan Jones
Dan Jones, Mobile Editor, LightReading, 7/7/2014   Comment now   19 comments
Can telecoms operators and vendors predict the future when it comes to the connected car?
Ray Le Maistre
Ray Le Maistre, Editor-in-chief, LightReading, 7/6/2014   Comment now   7 comments
I still recall the buzz around IPTV in 2003 when scores of operators gathered at industry events in London, Paris and around the US to examine the enabling technologies and business models that could make them TV and video-on-demand service providers.
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What Can We Learn From Comcast's Customer Service Nightmare?
Ray Le Maistre, Editor-in-chief, LightReading, 7/22/2014
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Heavy Reading analyst Ari Banerjee will be our featured guest on the Service Provider IT Report Radio Show at 2:00 p.m. (EST) on Wednesday, January 29, to discuss with the SPIT Report Community how the two emerging network virtualization concepts can help them to fulfill service requests. SDN and NFV promise to help SPs deliver new services to corporate clients and consumers in hours, even minutes, rather than days or weeks.
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